Tenant Services
Welcome to our family of tenants!
As a new or existing tenant, you may have many questions about your shopping center. This area of the site provides new and current tenants with valuable information for operating your business.
Click on each of the links below to get more information.
- How do I get my telephone and utilities turned on?
- click here for your property manager contact
- Who is my property manager?
- click here
- To whom do I make my rent check payable?
- click here
- Where do I send my rent check?
- click here
- Who do I contact with maintenance questions?
- click here for your property manager contact
- What is CAM?
- click here
- What is triple net lease?
- click here
- What space is currently available in your shopping centers?
- click here to link to property brochure
- What other properties does Compass Real Estate represent?
- click here to see a list of properties
- How can I get a free month’s rent?
- click here
Robyn Properties Management Team handles all tenant needs once a lease is signed. Their services include:
- Initial Start-Up Help and Resource (including utilities)
- Rent Collection (click here for more details)
- Lease Administration
- General Maintenance Services
- Parking Lot Repairs
- Lighting in Common Areas
- Roof Leaks
- Heating/Air Conditioning Issues
- Various Other Common Area Maintenance Issues
Robyn Property Management can answer all of your questions. To contact your property manager, find your center and property manager contact below:
Michele Nelson |
michele@robynproperties.com |
Columbia Junction (all phases)
Lyndwood Shopping Center Meadowridge Business Park Meadowridge Landing Walther Shopping Center |
Kim Dorman |
kim@robynproperties.com |
Back Bay Shopping Center
Seaford Marketplace
Twin Arch Shopping Center
Walnut Ridge Shopping Center |
Chip Plitt |
cplitt@sdcgroup.com |
Rowanberry Center |
For General Inquiries, contact Robyn Properties at 410-442-1500
Robyn Properties' 24 hour emergency services department can be reached at the following contact numbers:
Contact Michele Nelson at 443-315-8800 for:
- Columbia Junction (all phases)
- Lyndwood Shopping Center
- Meadowridge Business Park
- Meadowridge Landing
- Walther Shopping Center
Contact Kim Dorman at 443-315-8802 for:
- Back Bay Shopping Center
- Seaford Marketplace
- Twin Arch Shopping Center
- Walnut Ridge Shopping Center
Your monthly rent checks (including triple net expenses) are made out to the specific legal entity associated with the shopping center where you have a lease. All rent checks should be made out to the legal entity (click here for each entity by center) and placed in an envelope addressed to:
- For all centers except Rowanberry Center:
Legal Entity Name
c/o
Robyn Properties
3201 Rogers Ave
Suite 302
Elliott City, Maryland 21043
Office: 410-442-1500
- Rowanberry Center rent checks should be mailed to:
Bevard Farm Corporation
c/o Security Development Corporation
P.O. Box 417
Ellicott City, MD 21041
Legal Entity by Center (for rent checks)
Columbia Junction Shopping Center |
SCI Limited Partnership |
Columbia Junction Phase II, Parcel G-2 |
Bevard Farms Corporation |
Twin Arch Shopping Center |
Twin Arch Associates Limited Partnership |
Walnut Ridge Shopping Center |
Walnut Ridge Corporation |
Walther Shopping Center |
Dunfield Commercial LLC |
Lyndwood Shopping Center |
Lyndwood Square LLC |
Meadowridge Business Park |
Meadowridge Parcel R LLC |
Meadowridge Landing Shopping Center |
Meadowridge Landing Corporation |
Rowanberry Cente |
Bevard Farms Corporation |
Back Bay Shopping Center |
Back Bay Park LLC |
Seaford Marketplace |
LSDM Properties, LLC |
- What is a Triple Net Lease?
- A Triple Net Lease is common for retail shopping center leases. A triple net lease requires tenants to pay - in addition to rent - a proportionate share of the expenses for the shopping center’s maintenance, taxes and insurance. Each tenant’s proportionate share is calculated as a percentage of the space leased compared to the total square footage of the shopping center and is paid along with or in addition to the minimum rent for your total monthly payment. The “triple” in Triple Net refers to 1) Common Area Maintenance, 2) Real Estate Taxes and 3) Insurance.
- What is Common Area Maintenance?
- Common Area Maintenance services (and expenses) include items such as trash removal, snow removal, grounds maintenance, parking lot maintenance and more. All Triplet Net expenses are paid on a monthly basis. Common Area Maintenance services are provided by Robyn Property Management. Click here to find your Property Manager for your center.
- What is Minimum Rent?
- Minimum Rent is the negotiated, agreed upon monthly rent for space leased in a retail center.
- What do I need to prepare from a financial standpoint?
- All leases require a simple financial statement showing tenant assets (cash, investments, etc.) and liabilities (financial obligations). Your accountant can complete this analysis or you can simply download this form and complete. Click here for a financial statement form.
- What else does Compass Real Estate need to consider my tenancy in their properties?
- To ensure the financial strength of its tenant community, Compass Real Estate may request prospective tenants to complete its Consent Form enabling the company to obtain a consumer report and other information. The Consent Form can be found here.
Are you in the final year of your lease? Have you been thinking about expanding your space? Do you need to know the process of renewing your lease? Now is the right time to contact Patti Reynolds, who can help you through this process easily and efficiently.
Questions to ask yourself in the final year of your lease:
- Are you thinking about investing in improvements to your space?
- Do you have new business requirements that may alter your space needs?
- Are you interested in expanding your space?
Once Patti understands your needs and requirements for your business, she will assist you through the entire process, including finding additional or expanded space within your center or at an alternative location, if it best suits your business needs. Patti also manages all aspects of the negotiation process for your lease renewal term and prepares a simple lease amendment reflecting any changes to your lease.
Contact Patti Reynolds now to discuss your business needs.
Click here to email Patti.
phone: 410.531.4809
Mt. Airy Tavern
The Mt. Airy Tavern restaurant and bar is a popular dining establishment serving the greater Mt. Airy community. Centrally located at Twin Arch Shopping Center in Mt. Airy, Maryland, the Mt. Airy Tavern is known for its fine food and relaxed, tavern-style atmosphere, which has been welcoming friends and family since 2009.
Click here to learn more about Mt. Airy Tavern.
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Tenants
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Patti takes the work of out of leasing with her positive demeanor and clear understanding of how to balance landlord and tenant business needs.
-- Kimberly Hallen, Edible Arrangements